Passport Seva Mobile Van service for the citizens of the North Eastern region under the Regional Passport Office, Guwahati, was launched by the Joint Secretary for the Passport Seva Project and Chief Passport Officer, Ministry of External Affairs, Dr. K.J. Srinivasa, IFS, at Gauhati University on Saturday, upholding the initiative of the Ministry of External Affairs “Passport Seva Aapke Dwar.”
The Mobile Van service will be deployed to far-flung rural and remote areas where citizens can easily submit their passport applications, thereby ensuring last-mile delivery of passport and its related services. At present, there are 6 Passport Seva Kendras and 19 Post Office Passport Seva Kendras covering 6 North Eastern States under RPO Guwahati.
Dr. K.J. Srinivasa said, “The mobile van is a one-stop shop where applicants can complete all the processes of application submission.” He also added that one mobile van each is provided to all the 37 RPOs across the country for now, and the same can be increased to 2 or 3 in due course.
This initiative reaffirms the Ministry of External Affairs’ commitment to making passport services more accessible, efficient, and citizen-friendly. The launching programme was also attended by senior officers and officials from RPO Guwahati, TCS, and Gauhati University—one step closer to providing passports to far-flung areas.
During his visit, Dr. Srinivasa met and interacted with various stakeholders of passport and its related services, including the DGP of Assam, Shri Harmeet Singh, and ADGP of Assam, Shri Hiren Chandra Nath, as well as the CPMG, Col. Arvind Varma. He also inspected the RPO and PSK Guwahati, during which he appreciated the efforts and dedication of all the officials from the Ministry and TCS, and encouraged them to maintain the highest degree of efficiency, transparency, and integrity.
Dr. Srinivasa also paid a courtesy call on Hon’ble Governor of Assam, Shri Laxman Acharya, and Hon’ble Chief Minister of Assam, Shri Himanta Biswa Sarma, briefing them on the successful passport issuance and delivery mechanisms of the Ministry. Both the Hon’ble Governor and Hon’ble CM expressed their appreciation and satisfaction with the delivery of citizen services in a time-bound manner.
